Comments on: 10 Rules for Lawn Care or Landscaping Sales Success

By: lewisville lawn mowers

lewisville lawn mowers — Fri, 19 Mar 2010 20:12:05 +0000

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By: Petrich

Petrich — Thu, 25 Feb 2010 02:37:24 +0000

That was a good reading and informative. You obviously know your stuff!

By: Richard Murphy

Richard Murphy — Sat, 20 Jun 2009 15:47:37 +0000

Great points…we really need to adapt to our forever changing clients. Simplifying processes to make their lives easier makes a world of difference.

By: Lawn Mowing

Lawn Mowing — Sat, 20 Jun 2009 09:01:31 +0000

These are all excellent rules for lawn contractors no matter where in the world we operate from. The only other thing I would re-emphasise is to remember how busy our clients are these days. Times have changed very fast and as already mentioned both people in couples usually work. With this in mind I always try and keep my services as easy to use as possible for the busy clients. For my business I ensure I have clear and easy to understand invoices, I invoice via email if required, I offer online payment options, and a couple of even easier systems for invoicing. My point is that we need to keep up to date with our customers and how they are living their lives, otherwise we become redundant to our clients, and our continuing business success suffers.

By: drew

drew — Sat, 02 May 2009 00:34:54 +0000

I agree with putting the customer first. If only all companies followed that rule : (

By: Chestin Salisbury

Chestin Salisbury — Tue, 14 Apr 2009 16:25:27 +0000

Karl, I’m not disagreeing with you because word-of-mouth is extremely important, but for most businesses it’s way too sporadic and inconsistent to be depended upon. If you want your business to grow, it’s important to effectively implement as many different marketing methods as possible because if you’re dependent on just one method, it could mean a slow death. Especially if that method is sitting around waiting for referrals!

Also, while I agree with lawn care that you need to develop a good reputation right off the bat, I don’t think you HAVE to start small. You simply need to make sure you have the capability to provide exceptional service to all your clients.

Ultimately, it comes down to having the proper systems in place. Marketing systems. Operations systems. Etc. With the proper systems in place you can reach tons of qualified, interested buyers quickly through effective marketing and you can also provide exceptional service that makes people want to refer you.

However, at the end of the day it all comes down to making your customer’s lives easier. That should be the focus of everything you do because if you’re successful at that, you’ll have a thriving, profitable business in no time.

By: Karl Eichhorn

Karl Eichhorn — Fri, 10 Apr 2009 14:26:42 +0000

I agree strongly with turfgal. People are interested in how our services will make their lives better, especially with so many working couples. Word of mouth is still the best form of advertising for small companies. Testimonials from existing customers are useful for inclusion on your website. This lets prospective clients read what your customers think of your service. Always provide the kind of service you expect to receive from other companies.
Best wishes to all for success in these hard economic times.

JMHO
http://www.t-tlawnmaintenance.com

By: TurfGal

TurfGal — Tue, 17 Mar 2009 14:37:31 +0000

I have owned a commercial/industrial/residential maintenance/design.install firm in SC since 1984…and you are right! People don’t care how much you know until they know how much you care…mostly about what your services can DO for THEM. Save them time and money…the least amount of effort they can expend working and/or worrying is what they are after. It’s all about their end result. When you forget that, your sales will decline.

By: lawn care

lawn care — Thu, 12 Mar 2009 03:01:45 +0000

great post, another tip for getting your landscaping company out there: if you are thinking about starting a lawn care business, make sure you start small and rely on word of mouth until you start to get a good reputation.

keep coming with other tips!!

By: Experienced landscape architects

Experienced landscape architects — Tue, 10 Mar 2009 23:35:43 +0000

I still cannot grasp the difference between native and standard landscaping. The comparison was rather vague for me. But I’m really all for designing your outdoor area or your landscape in such a way that it attracts as many birds as it can. Maybe getting experienced landscape architects can help any of you with a ‘native’ landscape if you want one.