Even the little things count – Christmas Cards
With Christmas quickly approaching ‘now’ is a good time to get out those out those Christmas cards. Doing this relatively small task lets your clients know that you care not only about their business but more on a personal note. Make sure to sign each one that goes out for a extra personal touch.
You can send them to your clients, sub-contractors and suppliers. It may also be a good time to include some marketing material such as magnets, coupons or a nice letter letting them know of your thanks.
How many of you send out Christmas cards to your clients? Do you include marketing material with them? I would love to hear your comments and suggestions.
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November 30th, 2008 at 12:50 am
You said you would like to hear from us about the Christmas Card issue.
Yes, i do send Christmas cards to my customers and have since i
started doing this business in 2006. This will be the 3rd year sending
out these cards and i still have 90% of my original customers. I feel
that doing little things that the customer is not expecting a lawn
service company to do is very beneficial and it will help you retain
those customers for years to come. Another thing i like to do is in the
event of a funeral of a family member of any of my customers is to send
flowers and my deepest sympathy for the family. You won’t believe how
this sticks in the minds of your customers. Give it a try this Christmas
and see if your not pleasantly surprised with the results.
December 23rd, 2008 at 4:01 pm
wesolych swiat hihih
December 23rd, 2008 at 4:08 pm
Merry Christmas to you too Ela